Just look at there motto: "Convergys helps you follow the first rule of business: Take care of your customers or your competitors will."
This evil empire is the #1 reason for a Better Buisness Bureau. Not only do they claim to up the bottom dollar of a company who hires them, they do it. Of course at the expense of the employee. Starting with hiring students who will work for less, then the long hours 3 am to all night. Followed by a flawed tracking system which forces bad stats unless you actually have a phone wired into your head. (Don't try this at home) And if that isn't enough at during weakly meetings at least one dumass on every "team" will have so much complainnig to do they may as well write a book.
Billy: Of course why wouldn't I ?
Leroy: Convergys !